Initiatives, campaigns, bold actions... senior leaders are always organizing and creating a set of activities that they believe will drive improvements and benefits to the organization. However, too often they have forgotten about the people in their organization. The collective whole, the unheard... Are you empowering the unheard to be heard? Think moneyball... Billy Bean's greatest asset was that he was willing to listen to the unheard, to do something new, bold, and dif

For small to large businesses, the new Digital Age can seem daunting. Why is it so much harder to find a new customer? When I do find a new customer or they find me, why are they asking these crazy, specific questions? Why? It is because we live in the digital age, an age where information is easy to ascertain, harder to discern what is true, and the avenues to reach potential customers are diverse. It is a new world with increased complexity but incredible opportunity. Wi